It is a fact that today's last mile logistics has become a critical point for companies looking to offer a superior delivery experience to their customers. At Delego, we believe that the final stage of the delivery process is where the greatest challenges and costs arise, making its optimization essential.
An effective delivery service not only ensures customer satisfaction, but also has a direct impact on business profitability. For this reason, it is essential to implement solid strategies to improve the efficiency and quality of deliveries.
Why is it important to optimize the last mile?
The last mile, that final stretch of a product's journey from a warehouse to the consumer's hands, is a crucial link in the supply chain. In an increasingly demanding world where speed and efficiency are imperative, optimizing this stage has become both a challenge and an opportunity for companies.
We believe that making use of new technologies as tools in logistics can make a favorable difference in the internal production of any company, but especially of those that require immediate improvements in planning, management and fleet allocation.
Last mile: know the 4 key strategies to improve your logistics
Having a functional logistics system is essential for your company to position itself and continue to grow. In this way, employing practical strategies that seek to guarantee the success of your business project is a method that could help you along the way. Here are 4 strategies to take into account when seeking to improve your company's logistics:
Uses the right technology
It should come as no surprise that today's consumers expect greater visibility into their orders. They want to know in real time exactly where their order is and be notified of any delivery changes. With a fleet management platform, you can provide this transparency, improving the customer experience and strengthening the relationship with your brand. In addition, by automating processes and optimizing routes, you will achieve greater efficiency in your operations, reducing costs and increasing customer satisfaction.
Effective route planning
Route planning is no longer an intuitive task. Thanks to technology, you can analyze large volumes of data to identify the most efficient route at any given moment. A fleet management platform provides you with the information you need to make data-driven decisions and optimize your logistics operations.
Implements innovative delivery methods
There are many current delivery alternatives that are making a difference in terms of innovation and image reinforcement for companies. Some of the methods that are giving better results are: click&collect, which is based on receiving the delivery at the store or premises; having a collection warehouse that is in your domain; opting for online platforms that facilitate the adjustment of delivery times; and considering external collection points, such as commercial establishments, post offices, among others.
Delego: the last mile software to help you achieve efficient logistics
There is no doubt that technology plays an important and key role in business logistics today. Having the support of an intelligent software that specializes in optimizing the last mile could boost your business; that is the main mission with which we created Delego.
Our last mile software stands out in the logistics of routes, deliveries and vehicle fleet allocation, prioritizing the customer's shopping experience. Real-time monitoring is an essential factor to overcome any inconvenience without compromising the quality of the delivery service. In addition, it allows notifications to users, keeping them informed at all times. Having a tool such as Delego not only allows you to ensure the success of your delivery logistics and, consequently, to retain satisfied customers, but also ensures cost reduction, providing more profitability to your business.
If you want to know more details about the functionalities of our last mile software, you can continue reading our blog.